Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Tara Perillo, am the data controller of your personal information. If you have any questions or concerns, you may contact me at email@example.com.
I don’t accept returns because of the nature of my products. As soon as you receive your order, it will pick up energies from you and your home, making it unusable for other buyers. However, if you have a problem with your order, please contact me. I may be able to help you resolve your problem.
Sometimes our desires can take time to manifest. If you find yourself becoming impatient, please contact me for assistance.
All custom orders take time to prepare. Each one must be created, cleansed and charged under the new or full moon, and blessed in a ritual ceremony on my home altar. Since I can’t dictate the phases of the moon, I may need the extra time to await the proper moon phase.
Once an order has been changed to the status of Delivered by the USPS, you must contact your local post office to locate package. With your tracking number, they should be able to locate your package. If your package was stolen, you must follow local protocol for your city or township. Ritual Arts Atelier will not be responsible for lost or stolen packages, once reported as delivered by your local postal carrier.
When placing your order, you should receive estimated delivery dates, based on your choice of shipping and processing time. Once you receive a notice your order has shipped, you will receive estimated dates reflecting when you should expect your package. Please be aware that the USPS is experiencing serious delays in many cities due to Covid-19 restrictions. If you have not received your package by the estimated dates, please contact me immediately, so I can try to locate your package. Any packages sent USPS First Class Package are almost impossible to track, and may take longer to be delivered. Please keep this in mind, and give extra time before reporting your package delay. Packages sent USPS Priority are easily tracked.
Downloadable spells are available to download as soon as your payment information is verified. Simply go into your online Etsy account. Click on your Purchases & Reviews tab. Locate the receipt for your purchase from Ritual Arts Atelier. Click on your order. You will see a tab with “Download” or “Download Now”. Click on that tab to download onto your device.
Currently wholesale is not available.
Most items include a usage or direction card, or have directions on the item label. For more ideas, check out my blog, RitualArtsAtelier.net.
All of the Goddess statues, in my product photos, are purchased on Amazon US. Many are sold out or have discontinued.